do congress men will help you?

Hello my fiancee application is being parked in the Texas Service Center for 187 days with out any processing. I called them using 800, faxed, and wrote them a letter. They didnot care. Does anyone knows Where to get help like writing to Senators or Congressmen wil help?
Stressed

Hello my fiancee application is being parked in the Texas Service Center for 187 days with out any processing. I called them using 800, faxed, and wrote them a letter. They didnot care. Does anyone knows Where to get help like writing to Senators or Congressmen wil help?
Stressed