You may not be receiving new emails for a variety of reasons. Here are a few possibilities: There is no access to the internet. Messages are automatically sent to the Junk Email folder. A messed-up email profile is one of the possibilities or if there is a poor email rule. This problem with outlook email not working can occur on a Windows PC, a Mac, or the Outlook online version. Here are some solutions- Outlook should be restarted. View (and other software) may occasionally hold up or cease operating entirely. Closing and reopening Outlook may resolve any difficulties preventing you from receiving emails. Examine your internet connection. If the statuses Disconnected, Working Offline, or Trying to Connect appear in the Outlook status bar, you may be experiencing network connectivity troubles or Outlook is configured to function offline.
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