Family Based I-485 denied, with stupid reason - Motion

[I-485 interview, fingure print]

Out of four members three got GC way back in 2007. I 485 application of one member was denied with a ground that department had no record of finger print or reschedule appointment.

Took Info Pass explain and gave all details and documents.
Told that your case will reopen.

Do we belive this, or do we apply for motion as only 20 days are left

[I-485 interview, fingure print]

Out of four members three got GC way back in 2007. I 485 application of one member was denied with a ground that department had no record of finger print or reschedule appointment.

Took Info Pass explain and gave all details and documents.
Told that your case will reopen.

Do we belive this, or do we apply for motion as only 20 days are left

[federale86]

Believe it. Just be patient.