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Thread: Conspiracy Theory about Local District Offices

  1. #1
    I found an article on future plans for the Local BCIS offices:

    "In parallel with the USCIS decision to open the bid for contact representatives and information officers jobs at the USCIS in local district offices in the 50 states, the USCIS appears to be moving towards a direction to centralize these formerly eye-to-eye window services functions. As we reported yesterday, the family-based green card applications have already been centralized and the local district offices' role is limited to conducting interviews for those cases which the NBC will schedule an interview at the local offices. All the processing is done at the NBC. The telephone inquiry has also been centralized to National Consumer Service Center. Now, the USCIS has just launched the national scheduler appointment services named Infopass Scheduler requiring the people with issues and questions to seek an appointment with a specific local office through the online Infopass Scheduler system. It started with the local offices in Los Angeles and Miami areas and expects to expand it nation-wide.

    Well, we are living in a cyber-age, for sure. The problem is development of widening distance between the government service providers and their consumers. The local offices have represented as the "window" and the "mirror" for the quality of the immigration services and "direct" contact with the "service providers." This is gradaully disappearing. The benefits are obviously achievement of "uniformity" in processing times and application of a uniform standard. This helps to achieve a "fairness" for the immigrant consumers living in different locations by removing the local district offices practices that sometimes had been affected by local district's unique idiosyncrasy anad the "diseases of undue influence." By converting from potentially "personal" decision to "impersonal" decision which is not affected by different idiosyncrasy of each individual officer at the local offices, it is expected to achieve some level of fairness and impersonal decisions. There is, however, a dark side that comes along with the change. It is "seclusion" of the decision making process from the consumers and practically no readily-available channel to address and seek relief and answers on the government services. Accordingly, the channels for interaction and communication between the service providers and the consumers are de facto blocked or if available at all, not easily available.

    We, consumers, should weigh the advantages and disadvantages of the changing government services and procedures and should work with the government agencies to achieve a goal towards maximum achievement of fairness and uniformity in government services and at the same token, minimization of the distance between the service providers and us, the consumers. The second goal can be achieved only if the agencies maintain a tight grip and oversight on the performances of "private contractors" and draw up a device that can promptly respond to the grievances, feed-backs, plea for relief, and the special needs of different consumers. This second goal is indeed important to maintain a "responsive government" which is supposed to be a backbone of the democratic govenment system. One historian indeed warned a potential collapse of democratic system that comes along with dehumanization process as triggered by electronication of decision making process and our loss of control over the modern technology which we have created. We compliment the USCIS for its efforts to speed up reengineering process that can achieve uniformity, fairness, and speed in decision making process, but at the same time, urge the USCIS not to neglect to work on devices to minimize the disadvantages of the changing system by giving a same amount of attention to this "back-end" process. This "back-end" process can be as imporant as the "front-end" process for the effectiveness, efficiency, and responsive government."

  2. #2
    I found an article on future plans for the Local BCIS offices:

    "In parallel with the USCIS decision to open the bid for contact representatives and information officers jobs at the USCIS in local district offices in the 50 states, the USCIS appears to be moving towards a direction to centralize these formerly eye-to-eye window services functions. As we reported yesterday, the family-based green card applications have already been centralized and the local district offices' role is limited to conducting interviews for those cases which the NBC will schedule an interview at the local offices. All the processing is done at the NBC. The telephone inquiry has also been centralized to National Consumer Service Center. Now, the USCIS has just launched the national scheduler appointment services named Infopass Scheduler requiring the people with issues and questions to seek an appointment with a specific local office through the online Infopass Scheduler system. It started with the local offices in Los Angeles and Miami areas and expects to expand it nation-wide.

    Well, we are living in a cyber-age, for sure. The problem is development of widening distance between the government service providers and their consumers. The local offices have represented as the "window" and the "mirror" for the quality of the immigration services and "direct" contact with the "service providers." This is gradaully disappearing. The benefits are obviously achievement of "uniformity" in processing times and application of a uniform standard. This helps to achieve a "fairness" for the immigrant consumers living in different locations by removing the local district offices practices that sometimes had been affected by local district's unique idiosyncrasy anad the "diseases of undue influence." By converting from potentially "personal" decision to "impersonal" decision which is not affected by different idiosyncrasy of each individual officer at the local offices, it is expected to achieve some level of fairness and impersonal decisions. There is, however, a dark side that comes along with the change. It is "seclusion" of the decision making process from the consumers and practically no readily-available channel to address and seek relief and answers on the government services. Accordingly, the channels for interaction and communication between the service providers and the consumers are de facto blocked or if available at all, not easily available.

    We, consumers, should weigh the advantages and disadvantages of the changing government services and procedures and should work with the government agencies to achieve a goal towards maximum achievement of fairness and uniformity in government services and at the same token, minimization of the distance between the service providers and us, the consumers. The second goal can be achieved only if the agencies maintain a tight grip and oversight on the performances of "private contractors" and draw up a device that can promptly respond to the grievances, feed-backs, plea for relief, and the special needs of different consumers. This second goal is indeed important to maintain a "responsive government" which is supposed to be a backbone of the democratic govenment system. One historian indeed warned a potential collapse of democratic system that comes along with dehumanization process as triggered by electronication of decision making process and our loss of control over the modern technology which we have created. We compliment the USCIS for its efforts to speed up reengineering process that can achieve uniformity, fairness, and speed in decision making process, but at the same time, urge the USCIS not to neglect to work on devices to minimize the disadvantages of the changing system by giving a same amount of attention to this "back-end" process. This "back-end" process can be as imporant as the "front-end" process for the effectiveness, efficiency, and responsive government."

  3. #3
    What we SHOULD be doing instead, is telling the government to make JOBS for Americans! Concentrate on that FIRST.

    -= nav =-

  4. #4
    but they choose not to...they rather go to wars, destroy the economy...so that people are left with hardly any choice...but to join the military...so that they can feed their family..
    Beware of small expenses. A small leak could sink a big ship.

  5. #5
    The government would rather fund other issues that are more important to the nation than immigration.

    I guess WAR to IRAQ has been the priority to everything recently, and the economy is digging graves to every system in the country.

    Major problems in the immigration has started post 9/11, with many security checks being imposed, Homeland Security being involved, which lead to almost all the processings being paused between late 2001 and mid 2002... that's 6 months all together for the INS to be idle, until BCIS was introduced. The system is over-loaded - and Bush didn't fulfill his promise of doing something about it.

    To make matters worse... don't expect changes soon, because it an election year - and bunch of Pilot programs are being tested to solve problems, even they will take at least another year or so.

    I read somewhere - if an individual wants to be an asylee in the US today, it will take until the year 2016 for that person to get adjusted for a green card.

    Go Figure.

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